Expleo

Application Production Support

Job Locations
PT-11-Lisbon
Job area
IT & Digital
Employment type
Permanent
Workplace
Hybrid

Overview

Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value chain.

We are strategically positioned to build value, with a global footprint across 30 countries.
We are as global and local as you need us to be, with strong best-in-class pan-European technological centres and unique best-shoring capabilities.

We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.

Responsibilities

- Support the business in their IT needs and understand the business workflows and scenarios
- Manage Incidents, Requests, Changes
- Provide business, team members and other project/task partnering teams updates on the issue/task/project
- Understand the underlying issue and the associated patch fix/release and identify systemic issue. Contribute towards better post-release checkouts
- Improving day to day tasks by writing scripts and automate tasks that are procedure oriented

Essential skills

- Minimum of 4 years' experience in a similar role;
- Experience in Application Performance Monitor (specifically Dynatrace);
- Experience with RedHat Linux and Shell Script;
- General knowledge of IT infrastructures;
- Fluent English.

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