Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value chain.
We are strategically positioned to build value, with a global footprint across 30 countries.
We are as global and local as you need us to be, with strong best-in-class pan-European technological centres and unique best-shoring capabilities.
We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.
Design and Development phase:
-Participate in defining requirements and clarifying interfaces
-Coordinating data flows and business logic between IT and users
-Perform integration tests and support UAT tests with users
-Registering and monitoring tasks in Jira
-Ensuring complete and up-to-date documentation in Confluence and Jira
Deployment and Hypercare phase:
-Monitor deployment in a production environment
-Direct support for users during the hypercare phase
-Updating and creating new documentation
-Participation in Agile meetings for alignment and prioritization
Maintenance activities (Salesforce CRM):
-Perform advanced queries on the database (SQL)
-Supporting business data needs
-Diagnosing and proposing solutions to technical and functional problems
-Present action plans based on quantitative and qualitative analysis
-Minimum 3 years' experience in a similar role
-Experience with CRM
-Solid knowledge of SQL and databases
-Ability to document and record tasks in Jira and Confluence
-Experience with Agile methodologies
-Knowledge of UAT and post-production support (Hypercare)
-Excellent analytical, communication and teamwork skills
-Professional level of English (oral and written)