Business Analyst

Job Locations
PT-11-Lisbon
Job area
IT & Digital
Employment type
Permanent
Workplace
Remote

Overview

Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value chain.

We are strategically positioned to build value, with a global footprint across 30 countries.
We are as global and local as you need us to be, with strong best-in-class pan-European technological centres and unique best-shoring capabilities.

We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.

Responsibilities

- Requirements & Analysis 
- Elicit, analyse, and document business and technical requirements for: Payment flows (authorisation, capture, settlement, refunds, reconciliation) RESTful APIs and integration points Backend services and data processing Merchant onboarding, MIDs, and acquirer integrations
- Translate requirements into user stories, acceptance criteria, process flows, and data mappings.
- Work closely with architects and developers to ensure requirements are technically feasible and aligned with the solution design.
- Scrum Team Collaboration Partner with the Product Owner to refine and prioritise the product backlog. - Participate fully in Scrum ceremonies: stand ups, sprint planning, refinement, reviews, retrospectives.
- Provide ongoing clarification to developers and testers throughout the sprint.
- Contribute to the team’s Definition of Ready and Definition of Done.
- Documentation & Modelling Produce and maintain: API specifications and interface definitions Business process models (BPMN or similar)
- Sequence diagrams and integration contracts Data mapping and transformation documentation
- Support QA in defining test scenarios and validating requirements.
- Stakeholder Engagement
- Facilitate workshops, interviews, and technical discussions with internal and external stakeholders.
- Communicate complex technical concepts in a clear, business friendly way.
- Manage expectations around scope, dependencies, and timelines.
- Collaborate with acquirers, processors, fraud providers, and compliance teams.
- Compliance & Risk Ensure requirements align with: PCI DSS standards
- Secure data handling practices
- Regulatory and audit requirements
- Support risk identification and mitigation activities.

Essential skills

- Solid understanding of: REST APIs, JSON, XML Event driven and message based integrations
- Payment gateway architecture and transaction flows Merchant accounts, MIDs, acquirer relationships
- Ability to interpret API documentation and collaborate effectively with technical teams.
- Familiarity with tools such as: Azure DevOps (for backlog and requirements management) Postman or similar API tools
- Domain Knowledge Experience in payments, e commerce, or financial services.
- Understanding of card schemes, acquirers, and settlement processes.
- Knowledge of fraud, chargebacks, and reconciliation workflows.

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